Verizon finally managed to push me into the arms of the competition. I was a fairly happy voice subscriber. I tested an XV6700 way back in March, and liked it. I decided to hold off, though, since the release of the XV6800 (pictured months earlier in various ...
Today, I was driving in San Francisco with a couple of other SEO-types and we spotted a prominent billboard for Google’s 411 service. The sign wasn’t too specific, but it conveyed that it was a free directory information service of some type. So, being intrepid explorers, we gave ...
Apple’s not perfect - I just chronicled a couple of their miscues in Apple iPhone: Turning Off Fans. Despite that, Apple looks like a PR and branding genius compared to AT&T. Compare the introduction of Apple’s iPhone to the AT&T Tilt. Apple announced a launch date with ...
Every community operator knows that it takes different kinds of participants to be successful. Some people come looking for answers, others come to help. Some like to expound at length, while others say little. Some are lurkers, others are prolific contributors. Researchers from Cornell and Microsoft ...
No company in modern corporate history has developed a more cultlike, devoted customer base than Apple. I’ve often cited them as an example of what other firms strive for, or should strive for, in bonding with their customers. Now, Apple seems intent on turning the iPhone, which began ...
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